FREQUENTLY ASKED QUESTIONS
Pet Emergency
If you have an emergency please contact your veterinary clinic immediately.
After hours services:
Christchurch: 03 366 1052 - 146 Antigua Street, Addington, Christchurch
Rangiora: 0800 384 111 - https://www.emergencyvethospital.co.nz/
What will happen at my pets appointment?
We are a mobile vet nurse service so your pets appointment will be at your home. After arriving at the scheduled time we will discuss what will happen and answer any questions you may have. During the treatment we will ensure your pet is comfortable and treated with nothing but care and compassion.
We are experienced in handling a variety of animals with all different temperments and we personalise their care to each individual need.
Our goal is to help alleviate anxiety, fear, and stress in pets!
See our services here.
Service Hours
We offer a variety of appointments including some weekends and evenings. Please submit a booking request and we will contact you as soon as possible with current availabilities to suit your schedule.
Travel Fees/Prices
We have NO extra travel fees or unexpected costs. We are 100% upfront with all our prices so there are no unexpected suprises.
Payment Terms
Payment is required at the time of service or prior. We accept cash, eftpos (paywave), internet banking. Click here to see our prices.
Cancellations
Please advise within 24 hours of your appointment of any cancellations. Contact us here.
Service Areas
We are currently offering our services in Christchurch and Kaiapoi. If you are out of these areas please get in touch.
Do I need to be home?
Yes please, we do require you to be home with your pet for the appointment unless otherwise discussed.
Service Limitations
Under New Zealand law veterinary nurses are unable to independently prescribe, diagnose or vaccinate.
have a question?
If you have any other questions or would like to make a booking, please get in touch, we are always here to help!